Fleet Management Series – Choosing a Supplier

Fleet Management Series – Choosing a Supplier

If you’ve made it here, then congrats! You’ve made it to the end of our mini-series all about fleet management software. We’re assuming by now, you’ve read what Fleet Management software is and how it can benefit your business, so now we’re getting down to the nitty gritty – choosing a supplier.

Before you do this however, you should determine what you’re hoping to get from the software. Are you looking to improve the safety of your large fleet? Are you planning on growing your fleet and need help keeping it organised? Do you need to keep track all the different costs?

Here are 4 starter questions that you should ask yourself during the research stage of choosing your supplier:

  1. What data do I want to collect?
  2. To what level will it all be analysed?
  3. Which features need to be included?
  4. Will I be adding to my fleet in the future?

While these questions are quite vague and you might not know all the answers straight away, the more you do know, the more it will help you find a supplier that will provide the scale of the system you need and will benefit most from.

When it comes to actually picking your supplier, there are a few key things to keep in mind.

  1. Partnership

Don’t look at your supplier as a one off transaction. You will develop a long term partnership with the company and they will ultimately act as a support team. A good provider should continually and actively assess your requirements, to keep the system up-to-date so you can get the most value possible from it.

  1. Technology in Action

It is one thing being told what a software can deliver, and another thing to see what it can deliver. For this reason, it is always wise to see the system in action and a good supplier will understand this. Whether it is through a live demo or trial version of the full software, make sure you are able to view the system functionalities and talk to the people who actually use it.

  1. Know the People

Make a point of meeting and getting to know everyone that will be working on the system for you. Given the long-term partnership that should develop post-purchase, it is important that the team is one you can get on with. At the end of the day, your supplier should be treated as an extension of your department and should feel as valued as you’d wish to feel as a customer.

So we come to the end of our fleet management journey. The main thing to remember, is to do your research.

Any software is a big investment, but when it is something as vital as fleet management where the safety of your employees is involved, it is even more important to make sure you know how the software will work and that it is implemented and used properly. A good supplier *hint hint* will help with all of this and make the process a whole lot smoother.