Category Archive Blog

Channel Partnership. What is it and Why you should become a Partner?

In light of the new scheme Red Robot have on offer, Channel Partnership, we thought it would only be fitting to do a quick blog on the matter discussing its relevance and why companies are taking the lead and getting involved.

The growth of companies including and getting involved in partnership schemes are becoming increasingly higher. With more companies getting involved, the question is why are companies opting for it? What exactly do they get out of it?

What is a Channel Partner?

Firstly, what is it? A channel partner is defined as a company that partners with a manufacturer or producer i.e. wholesaler to market and sell the manufacturers products, services or technologies. It can be done through co-branding relationships or white label agreements. Many companies use it to help build lasting relationships and for extra publicity and marketing.

There tends to be three types of partnership levels involved.

Three types of Partnership Scheme:

  1. Introducer
  2. Advocate
  3. Reseller

These names may differ dependent on industry*

Introducer is typically where the partner makes a direct introduction between their own client and the vendor.

Advocate is where the partner directs client and others to the vendor without making a formal introduction.

Reseller is where the partner sells the vendors product on the vendors behalf.

Why become a Channel Partner?

Lastly, these relationship schemes provide an opportunity for vendors to promote certain products/services, as mentioned earlier. In response, the vendors will offer a range of either discounts, technical support, lead generation tools etc.

It also allows the partner to earn more revenue from an additional product stream.

The solutions could easily be ones that complement their own product offering and seen as an extra.

Alternatively, they could be completely left field but still something they know that they could sell or has demand from their clients. Additionally, it allows the stress and management of product delivery being taken out of the equation as it won’t necessarily by them delivering the solution.

In reality, there are many benefits of becoming a Channel partner:

  • Greater consistency and predictability of interactions
  • Greater profitability
  • Increased productivity and loyalty

Are you interested in our Channel Partnership scheme for either Time and Attendance System or Document Management Software, get in contact today or click Become a Channel Partner

B2B: How can IT Software benefit your Business?


IT Software involves more than just a computer hardware that performs tasks, it helps business’ work more efficiently. The right Software can lead to exponential growth both internally and externally in a business, actively becoming a crucial business asset.

Software refers to computer programs that are designed to perform a function.


The main benefit is the ability to enable and provide users with the necessary information to effectively and efficiently complete tasks. If your software systems are holding the business back or simply just outdated it can place a strain on employees and clients. Therefore, upgrading your systems can help immensely, from increasing productivity to driving better value for your interest and investment.

The key attributes focus on scalability. Software provides business with this as it grows with your business needs to help manage ever growing demand. Software enables businesses and organisations to become more adaptable to the changing needs and demands of clients.

Closing the gap between productivity, software essentially boosts employee productivity, having been proven by many businesses and researchers, it increases motivation dependent on the type of software incorporated.

When discussing software, benefits have been thrown about loosely, some people say businesses do benefit from software, whilst others say no. Normally down to a matter of perception and perspective, but research concludes businesses DO indeed benefit from software.  If you ask any company, the more likely they have software in place some way or another.


Five signs you need new software.

  1. Existing software doesn’t meet your changing business needs.
  2. It is not integrated with other systems you currently use.
  3. It doesn’t meet the latest regulatory requirements.
  4. Your business is struggling with the volume of transactions and users.
  5. Your systems are primarily paper based and its time to update your systems.

Our systems and software help businesses with developing a long-term strategy covering both current and future IT needs. Email or view What we do.

Tips in Choosing an Outsourcing Developer

Need a new software? Don’t have your own in house developers? Don’t know where to begin looking?

Then look no further than this blog, it provides tips in outsourcing developers. Did you know the main reason that businesses decide to outsource software/web development is the reduction of expenses. Also streamlining business processes. Still, the process of choosing the best company to do your outsourcing comes with many trials and tribulations. Some of which are operational, reputational and financial. You must be interested in outsourcing, otherwise you wouldn’t be reading this.

59% of companies outsource software developers to reduce/control costs.

57% of companies outsource because of focus on business objectives.

78% of business owners across the globe are satisfied with their outsourcing partners. 

We have compiled a list of Tips in outsourcing developers.


Tips in Outsourcing Developers

  1. Examine and Research the outsourcing company you are considering.

This is probably the most important point for businesses to consider. Do not believe everything people and the company say. Yes, testimonials can be helpful and insightful to see what customers have said. But bear in mind, no one or company will provide a bad testimonial, or if they do, it will not be displayed on the website. Check reviews for a clearer picture. It is important to estimate the results, not what others have said.

  1. Look around.

It is beneficial to shop around and look at other options. Closely sharing the same outlook as the previous tip, it is vital to view other developers and possibilities rather than committing straight away to the first outsourcing developer that comes up in the organic search engine. Not every company will have what you are looking for. Find a company that you feel you can relate to and what they do matches your vision. Just because one company recommends them, doesn’t mean they will be perfect for you.

     3. Finance. 

It may be instinct to choose a developing company that is cheap and cheerful, but don’t just choose one that may be strictly cost effective. Just because its cheap doesn’t mean it will be a good software, or a make do software. It is worth investing a bit more money into systems that will last, therefore using a slightly more expensive developer maybe the best way forward. It will more than likely be worth it in the long-term.

  1. Outsourcing Company’s Domain expertise.

Another criterion that should shape your opinion is domain expertise – area of professional skills. Outsourcing companies need to provide information on certification and other certified high-grade standards, just like any other company. Find out what technologies the vendor is more proficient in, past software’s and achievements/quality.

  1. Commercial flexibility and contracting practices.

Lastly, many established and mature software developers are more flexible than younger newer companies when it comes to delivery and pricing. They tend to offer fixed deliveries and prices for the documented projects. Don’t let this put you off new up and coming software developers when outsourcing, always look around as said earlier. You may be pleasantly surprised by newer companies.


Contact us if you are considering outsourcing a developer.

When will Technology End?

When will technology end? When I was younger I never had to compete with technology and phones, as we grew up smartphones and technology is everywhere. Technology will never stop developing, but how do we know when its gone too far? Yes it is a truly revolutionizing and  fascinating subject to talk about, and its amazing what some people can make through technology, such as AI and the use of big data. But also in recent years technological issues are becoming increasingly noticeable. More computer software and programs are making it easier and more susceptible to hackers and malware.

Its generally ascertained that technology is a good thing. Just the general notion tech is becoming too much causes many debates. The main premise is 1. technology makes our lives easier both in work and out of work. 2. Its been found that technology raises individuals standard of living. Whether the latter is really true is unknown. All that is definitely known is that without these technological innovations, life would be more difficult. You can’t go to a restaurant or walk down the road without seeing someone engaging with their phone. Gone are the days of face-to-face communications, with more stores opting for self-checkout service and online collection. Is this making people lazy and idle? Only time will tell.

Furthermore, on one side of the spectrum having talking toilets to smart homes, where does it end. In reflection smart homes are the thing of the future with most households embracing this, talking toilets is questionable.

Take Silicon Valley for example, considered the most technologically ambitious heart of the world, questioning the benefits of technology is considered downright sacrilegious. In under 30 years years, the Valleys identity has shifted from creativity, diversity and industrialism to a plugged in industry.


Benefits and Drawbacks of Technology

Lets get to the point, what are the benefits and drawbacks of technological innovation:


  • Makes life easier
  • Improve standard of living
  • Increased productivity within the business world
  • AI
  • Medical help – technology can help treat more sick people, saving more lives


  • Makes people lazy
  • Some companies taking it to far i.e.
  • Lack on face-to-face communication
  • Isolation of the elderly/tech adverted
  • Lack of privacy

Only time will tell about just how far technology has gone. But what is necessary to know. Is just how far will it go? When should it stop? When will technology end?


Have an idea on a software you want to help your business, get in contact today by following the link below.


Sales Systems – Myths of the Matter

Sales Systems goes beyond typical retails sales that everyone has gone through. Whether the process of buying a product in the retail environment to the B2B element of a system. This blog breaks down Sales systems and any myths that is embedded.  Helping you gain a better understanding and insight into the many benefits and opportunities this system offers any business industry.

Sales Systems are cornerstones in most infrastructures. Allowing monitoring and tracking of potential sales and opportunities simpler.

This blog could just relay what a Sales Systems is and what it does, but that would be boring and like any other blogs out there. So, this one is a myth busting article. Alongside a simple definition for sales system.

A sales system helps organisation, by managing contacts better, tracking sales deals more efficiently and saves them time. A sales system is a tool that makes managing your sales opportunities effortless. No matter your job title, sales management systems allow companies to sell more by enabling you to focus on right deals and leads. Essentially a term used more commonly in the retail and franchising industry, however lately it is now being used by many people and industries, for example the legal sector (to monitor cases).

It has been suggested that the demand is greater than expected, PRNewswire reports that the global retail sales market is predicted to exceed $275 billion by 2020.



One myth that is on the cards, is that paper in general is easier than using an electronic Sales Systems. Although, it does seem easier just marking customers off, in today’s environment it does not take one phone call to win a customer, it takes many touches and activities. The ways businesses communicate have changed rapidly, being mainly technology based, one lead/opportunity will be made up from a combination of emails, attachments, SMS, social media, post etc. The Sales Systems can note down and store all conversations and activities made.

Saving your business time and effort.

Myth number 2 is inputting data is time consumer. Yes, this maybe somewhat true, but in the long run it does prove to be time effective. Having all the information inputted will help when having to engage with consumer again and is there for future reference. Nothing is lost or forgotten, which is a downside of documenting sales on paper as suggested in myth 1.

All the best things come in three. Myth buster number 3 is the argument ‘CRM is too complicated’. There is the assumption that to use and understand a sales system, you need tech know how. This couldn’t be farther than the truth. Although, it is heavily cloud based, it has become very user-friendly based in recent years, giving sales peoples no excuse to avoid this system. With any new system/software it takes time to adapt and learn the new system, this is to be expected either way no matter what you do. It is just as simple as riding a bike or learning how to text.

The people who gain the most by adopting a Sales system, are the main people who don’t want it.


Get in contact to find out more


Software Offer

Software Offer

Red Robot are delighted to offer a Software Offer of free 6 month no obligation trial on a range of our bespoke software’s.  Including:

  • Fleet Management System
  • Time and Attendance System
  • Document Management
  • Room booking
  • Support Ticketing
  • Marketing & Sales System

Each software has been proven to improve efficiency of your business. Actively fulfilling the needs and wants of businesses, bridging the gap between a business issue and a business solutions. Curious to know how we have helped our customers and their business issues, take a look at our case studies

Want to know more,  get in touch at









Red Robot Expands

The Middlesbrough based business software solutions company has welcomed three new recruits to its team. Michael Johnson, Rob Howdle and Anthony Graves joined in recent weeks as the newest software and website developers. All coming from a range of backgrounds from XR development, internet sales and the first tech-based job. Showing a diverse range of abilities, that will be beneficial as Red Robot continues to grow its software products.

The new appointments couldn’t come at a more impromptu time, with the recent launch of our fleet management system. Alongside our partnership with Pink Penguin on a Fleet sales and stock system website.

Stephen Harrington feels positive about the potential of the developers. “It is nice to have new additions to the Red Robot team; I am positive they will do Red Robot proud. They have already collectively bought new ideas and showed great potential as developers.”

Michael on his new appointment said of the work “although I have just started, I find the job itself is great and challenging, it allows me to have more creative freedom, plus working with new software is refreshing. I look forward to seeing what the future holds for me here at Red Robot.”

In recent years, Red Robot have created a variety of business IT software solutions that have been of benefit to many businesses in the North East. Having Michael, Rob and Anthony join the team just shows how well we are doing as a company. They are sure to be a credit to the company.

Rob shares the sentiment “working here is exactly what I wanted to do, it is challenging but also enjoyable. Working for Red Robot and Pink Penguin enables me to work close with two fantastic companies, giving me plenty of opportunities already.”

Whereas, Anthony, the newest into the software developer’s industry commented “it’s challenging but satisfying, and I already feel like one of the team”.

Why use a Time & Attendance Software in your Business


Your business would be nothing without your employees, so why would you not have a strong Time and attendance software embedded into your business. You cannot have one thing without the other, no employees mean no time and attendance system. This system allows businesses to better control their employees. Enabling employees to book holidays, report sickness and absence and so on.

On reflection, the benefits significantly outweigh the weaknesses of having a time and attendance system in place. If you have one currently in place, you can stop reading now as your probably know why it’s a good idea, however you could carry on reading to see why else it is important. Therefore, this blog will significantly highlight the many reasons for using this type of system in the workplace.

Time to get to the nitty gritty, So Why use a time and attendance system. The software is easy to use, anyone can use it. It is more than just clocking in and clocking out at the beginning and end of your shift.

  • book/request holidays
  • view time sheets
  • make amendments
  • better understanding and access to payroll.

This attribute/characteristic alone indicates many benefits with this.

Flexible, configurable and accurate. Ensure employees are paid for the hours worked rather than when they are contracted to work. Helping you and your business prevent payroll abuse and time fraud. The theory behind this is to enable employers to monitor who has worked, when and how long for. Essentially preventing employees from altering time sheets and clocking in/out whenever. Leading nicely into location tracking and real-time reporting.

Many software’s now come with location-based tracking, enabling the employer to access and see where employees are clocking in and out from, predominately made for the access of remote users. This benefit came of the back of previous systems not incorporating this element, thus, employees pretending to be at work and instead are at home still, therefore preventing absenteeism within the workplace. In addition, the real-time reporting makes the software that bit more accurate, reducing the time put into inputting when you clocked in and out. Making it more time effective and essentially easier.

Swiftly moving away from location and flexibility, but still building on that principle, many businesses have made this software more compatible to assist not just remote workers, but all employees. With the development of an APP, compatible with both android and apple makes working life easier and clocking in and out easier. Being a well-rounded system created to make the work-life balance more significant. See the infographic for more benefits and why you should consider Time and Attendance Software.

There are many benefits highlighted, I have lost count, but you probably get the gist by now. Want to know more about time and attendance software, get in contact today:

01642 634865

Fleet Management Series – Fleet Management as Easy as 1,2,3

Like the title, Fleet Management is as easy as 1,2,3. By now if you have been engaging with our mini-series of blogs for Fleet Management, most or all of your queries will have been answered, and yes, it’s that simple. This blog will go over the basics of fleet management software, and what Red Robot systems has to offer.


As easy as 1…

Fleet management systems allow you to monitor and manage your fleets electronically, both through desktop and app. It allows you to track routes through integration with GPS and geolocations. Alongside tracking through location, fleet managers can monitor vehicle maintenance, and make any maintenance requests needed from a click of a button. And lastly, driver management, get to grips with an electronic logbook, so you know who is driving what vehicle and where, helping with compliancy. Let the system take away stress and time from your fleet management process.


As easy as 2…

Now that you know what fleet management systems entails, what are you waiting for. With this system on your desktop and on your phone you can manager your fleet from just about anywhere. Making it easier for you and your business to succeed and become more cost effective and safety conscious.

The app aligns directly with the desktop software, with ease of navigation around the systems. Want to check your individual vehicles fuels, just click on the record fuel tab. Want to glance and see accident rates, fuel cards and so on, just click them tabs and input data. Yes, that is all you have to do. The use of this system helps you manage your fleet easily and securely.


As easy as 3…

What more can we say?

  1. Know what it’s about
  2. Download the software and off you go
  3. It’s that simple


Just as simple as 1,2,3.

Although this is not as detailed as it could be, but you get the overall jist.

Keep a look out for more blogs and newsletters.

Fleet Management Series – Fleets taking over the World

 Fleets taking over the World

By now I hope you have engaged with the other blogs, the fleet management series, if not there’s still plenty of time to catch up. This blog will explore the concept of Fleets taking over the world and if there is an argument for this.

It will touch upon:

  • How it is changing/impacting the world
  • The demand of fleet management
  • Statistics
  • Why you should consider Red Robot Systems software

Fleet Management is becoming an integral part to many businesses around the world. With an all-time high in fleets in recent years. More importantly, the fleet management business continues to grow rapidly, gaining strategic importance in changing mobility.

It has been said that today, the ability to manage and operate fleets of multi-brand vehicles is a profitable business. Tomorrow, it will be a key capability to be a success in the future of the automotive industry.

It is worth noting that in history, fleet management was dominated by primarily banks, and yet today, fleet management is held by all different shapes and sizes of industries and vehicle types, i.e. catering, haulage, construction etc.


Nearly 2 out of 3 new cars are sold to the corporate channel, most of these cars/vehicles are registered as corporate carpools or corporate fleets, just further showing how corporate cars and fleets are somewhat taking metaphorically over the world. It is a big market with an increasing demand.

Now to get down to the nitty gritty, fleets can be argued to be taking over the world with numerous countries using these types of systems. Looking at the statistical side, the total number of new vehicle registrations by companies predicted by 2020 there will be an increase of 2.9 million overall.


Swiftly, moving away from this, although Red Robot Systems is not one of the main companies in the UK. However, it does offer bespoke business solutions to your business problems, being a small company means we will always put you first, this alone is already our unique selling point. To see what else we have to offer, seek out our earlier blogs surrounding; what is fleet management software, benefits of fleet management software and choosing your fleet management software providers.

Fleet Management is taking the world by storm.

Don’t forget to keep a look out for our next blog, you would be a fool to miss it.