Category Archive Blog

Why websites are vital for economic growth.

There has been a lot of news recently surrounding concerns that some businesses have raised during the outcome of COVID-19. The main issue being the loss of money, some businesses have come to light in the news lately, having experienced significant job loss, money loss, and some of which have closed their doors and their business down. In one case, a store shut down its physical stores but continues to sell and work online with their website. That is why it is becoming more necessary to have a fully functional website implemented to enable sales and custom. Today’s buying behaviour trend emphasizes the importance of websites on businesses, especially e-commerce sites.

This article notes some reasons why a website is vital for economic grow when in unprecedented times of uncertainty.

Sales are vital to every business, it is the primary way that keeps a business running successfully, many businesses are moving away from brick and mortar stores to online platforms. Improving sales is the best way to enhance the success of the business. The importance of websites cannot be overstated. A website does more than sell products and services, it provides accessibility around the clock, added value, and a source of brand identity.

By having an online presence, more consumers can be reached at any given time, bringing more opportunities to make a sale. Developing a website does not automatically mean you will get more sales, however SEO of your website, equally improves a business chance of increasing revenue and economic growth.

A study found that more clients trust a business more if there is a website to buy of or at least view the goods and services.

Reasons for the importance of websites in B2B and B2C sales and economic growth.

  • Maintain economic growth and expenditure
  • Build credibility
  • Provide accessibility around the clock
  • Make the Right First Impression with Professional Web Design
  • Increase website sales

If you want a website developing or improving, just contact us to find out more, email

Red Robot Celebrates IWD2020 For the First Time

‘An equal world is an enabled world’ #EachforEqual #IWD2020

It’s the run-up to International Women’s day 2020 (IWD2020), a day many businesses, industries alike celebrate the achievements of women and female empowerment. With only two days to go, Red Robot is celebrating early, it’s the first time since its establishment that we can celebrate this day, thanks to our Marketing Manager.

The day has been observed since the early 1900s, it is now recognized by the entire world on the 8th March each year. It brings together a vast amount of different female organizations, corporations, and charities to mark a fantastic historical event.

Since it’s the first time celebrating, we sent our Marketing Manager Jenny Jackson to the Assist IWD2020.  Where she, and many others connected and network, alongside celebrating and marking the day.

When posed the question, ‘what empowered you?’, Jenny explained “not just one thing empowers me, its many things, being able to have gone and achieve not 1 but 2 degrees was amazing, something I never thought I would be able to do. From a young age, I conquered learning difficulties, acted as a young carer and faced many significant situations that have shaped me as a person.” She continued “although it was difficult, I wouldn’t change it, it has helped me evolve as a human being, re-emphasizing that I am capable of anything, I just want to keep learning and working on becoming the very best version of myself. It empowers me to have the chances that I have had, and I make sure to hang on to these chances throughout life”.

When asked what advice would you give to women who want to work in business she replied: “not give up, everything is possible, there’s a tonne of different stories of empowerment and women’s achievement that should be considered, gender doesn’t reflect your capabilities. You are your own person and you decide what your future holds.”

We want to thank Jenny for all the hard-work she has put in since joining our team.

Happy IWD2020

Red Robot Welcomes New Software Developers

Red Robot Systems are starting the year with a bang, not with one but with two new software developers joining the ranks in Software Development.

We are happy to introduce Luke Robinson and James Hudson, both taking on the role of software developers. Our new starters come right at the time of Tees Valley becoming the epitome of the digital hub within the North East, actively engaging with self-sustaining digital media, technology and the creative super cluster for imagination and creativity.

With many projects lined up throughout the year, it felt only necessary to expand the team to keep up with the continuous growth in demand.

Luke brings years of software and web development experience. Having previously worked on the e-commerce side of electrical wholesalers. When asked what made him get into software and coding, he elaborated “I have always been interested, it’s something I started doing as a side hobby, I ended up selling software I built for quite a high price, and from there thought why not”.

Whereas James, new to the industry brings enthusiasm and a fresh set of eyes, new out of university, James brings youth and a wealth of new knowledge to the table. “I’m looking forward to starting my first job in software, having this opportunity given to me was lucky. It came at the most impromptu time”.

Upon their employment, Managing Director Stephen Harrington expressed, “we are delighted to welcome James & Luke into our growing team. We have lots of exciting projects for them to work on and I’m looking forward to hearing their ideas. They have already fitted in well. I’m confident their expertise will only help us grow even more in the future.”

Keep your eyes peeled for all the latest updates on our software offerings.

Want to know more, get in contact at 01642 634865 or email

Embrace Software or Fall Behind?!

In recent years there’s been the notion that every business will become a software company like it or not. Embrace or fall behind?! Although this sentiment may sound scary, it is a fact of life, but it doesn’t entirely mean that non-software orientated companies will necessarily disappear from the world. Matter of fact it couldn’t be farther away from the truth. Or at least, most of us will not be around to see this happen.

Most companies use the software in their everyday dealings, from telecommunications companies to the little high street stores we all know and love. There is a very little amount (9%) of companies neglecting and not embracing software one way or another.

Below highlight three main reasons why business is changing thanks to software.


  1. Software has no bounds

Although software is becoming more demanding and advantageous, software alone will not put your business in danger – the competitors can. Focusing on the notion previously highlighted, embracing software at its magnitude will initially help competitive advantage and positioning against other companies. It has no limits to its use. 

With the end of the year approaching many companies will be making long term plans, one attribute to this is seeing where you want to be in terms of competition and analyzing where software fits into this. Developing and applying software and technology solutions may be all you need to compete in the software market. 


2. Software can be used and accessed by anyone

On the Bright side, even the smaller businesses can embrace software in order to compete – 91% of companies employing more than 11 people have a CRM system in place. Straight away most companies across the world are arguably software-based and embracing software. Adopting software will initially prolong business life by helping improve business processes.

I bet you’re asking how does this reflects the idea that companies are becoming software companies?

On the grand scale of things, adopting software makes companies find their competitive advantage. This statement alone supports that software will force many traditional businesses to establish a place in the software market, not just because it improves productivity, but as a means of survival in this day and age.


3. Lack of embracing will hinder your business

As reiterated, if companies don’t actively participate in the changing trends, especially the growing software trend it can unfortunately greatly impact the future of a business. The main way of thinking is the overall benefits of adopting software; automates tedious systems, increases the productivity and efficiency of an organization. Not embracing technology as you can see hinder the advancement of your business industry.

Considering developing an APP to expand your business?

Whether you’re considering introducing an APP to complement your business, to make processes easier, you will have to eventually find the right developer and complete the right forms to begin your journey. Most of the time it is not something you can complete internally; your business will need to outsource.

Even today some businesses have either or a web experience or APP, they’ve yet to implement or distribute an APP to the target population, missing a wide potential of existing users. Its all well and good having an APP to benefit the wider community, but what about an APP to help employees? Many businesses largely neglect internal APPs and just focus on external clients. This is where some businesses continue to go wrong.

We’ve compiled a list of considerations to address when implementing an APP either internally or externally.

Mobile Platform

If you want to develop an APP, you will have to select a platform that will work for you. Each platform has different corresponding programming language; Swift or Objective-C for iOS and Java or Kotlin for Android. Even though it is worth noting hybrid solutions to work on both platforms, people often neglect the APP might not run smoothly on one as the other.

Target Audience

Considering an APP for internal use or external use is all well and good but pinpointing and studying the exact target audience increases the guarantee for success. The APP must have a clear goal to become a worthy APP to your target audience, it is no common fete that many APPs available on the market solely provide the solution to a task/functionality rather than a means to an end. If the functionality of your proposed APP is a niche, and won’t adhere to a large demographic, maybe invest more in other methods rather than going straight for an application that will only have a minority download it.


Rampant data breaches are hindering processes, every other day there is a data breach or a hacking story in the news. As a business, compromising privacy information is dangerous and you want to secure the system to prevent attacks. The developers you hire are imperative to have the right knowledge and expertise to limit the likelihood of this eventuality. Investing in APPs should be taken not in haste, but with much consideration. However, avoid being deterred so easily.

 Are you interested in APP Development and want to move forward, ring 01642 634865

Bespoke vs Off-the-shelf Software. Is there another option?

Roughly 73% of businesses struggle choosing between bespoke and SaaS. When looking for software that will give you the most value for you company. The first choice you’ll have to make is whether you want bespoke or off-the-shelf. At first thought, when a business looks for software, there are two main options available – either invest in developing a bespoke software solution or buy an off-the-shelf software solution. But is there another option to receive the best of both? Bespoke vs Off-the-shelf Software. Is there another option?


Option 1: Bespoke Software Solution

Custom-built software, is developed especially for your business. It meets specific specs and business requirements. Below outlines the advantages  of option 1.

  • Scalability & flexibility

A bespoke software is adaptable and can be updated over time to match businesses changing requirements.

  • Built with the latest innovative technology

Up to date software processes means it will always evolve and update. Developers knowledge has grown so much in the last few years, making technology the best it has been.

  • Competitive advantage

Having adopted one of a kind software, it is guaranteed the competitors won’t have the same. Giving businesses a competitive advantage over other companies within the industry. They make business processes more efficient and improves performance.

  • No per-user fees

If you own the software, it’s no extra cost to add and remove users as your business grows.

  • Tailored to you

You design the software, developers build it, the company has full control over what is developed and featured in the software. Ensuring that the software works exactly how you need it.


Option 2: Off-the-shelf Software

Off-the-shelf software is readily available to lots of people on a SaaS basis. A subscription/license fee is needed to use this service. It is typically installed over the internet and the cloud.

  • Cheaper

Development costs are spread across many users and companies meaning people pay less. Compared to investing in custom-built software.

  • Immediate availability 

The software is already made, all that needs doing is installing it in your business.

  • Community support

Most software that are off-the-shelf are likely to have other users using it. Meaning there is a likelihood of forums and online communities discussing software and support.

  • Lower training costs

No in-depth training is needed, especially if people in the company have knowledge of using the software. Or there maybe pre-existing training materials available alongside the software.


Option 3: Hybrid Solution

Another option for your business is to have a hybrid version. It is the best of both worlds, simply find off-the-shelf solution that meets your requirements and contact the developers to customise the software to suit you.

7 Challenges facing Businesses today

This blog focuses on the 7 challenges facing businesses today. Many businesses come across complications on a regular basis, some businesses believe that you can single-handed solve and combat these issues without any help. But consultants repeatedly state that some issues are out of the business owners expertise.

Running a business is not as simple as imagined, analogy based its like competing against crashing waves. These problems crashing against the business, but essentially coming out of the other side more often than not in one piece.

7 Challenges businesses are facing listed below:

Financial Management

Many small and medium businesses do not necessarily hire a financial manager, but by utilizing financial software would help combat financial challenges posed in the business environment. Many CEO’s and directors don’t often view the bigger image when looking at financials – cash flows, financing, profit margins and reducing costs. By adopting a software solution like Purchase Order Processing (POP) it enables businesses to digitally create and submit purchase orders alongside tracking any invoices.

Regulation & Compliance

Rules and regulations change as markets and tech shifts. For businesses to keep up with these changes its vital for them to pay attention and know what to do in these circumstances. For instance GDPR compliance in recent years has become vital and detrimental to all/or most businesses. Since big data came about. Keeping compliant helps businesses in the long-run.

Exploding Data

Many studies and research highlight that 90% of the worlds data was created in recent years. Primarily due to the ever increasing amount of data a company produces. Most to which needs to be handled delicately and securely. This alone can be considered as one of the newest dangerous threats we – individually and as a society face. Related to what was discussed in compliance GDPR is a norm.


Technology is changing at the speed of light, businesses need to change and become innovative otherwise they face the threat of being left behind and even a laggard. It can sometimes be hard to for directors and CEOs to change there way of thinking, as majority of these existed before technology. Integration is vital for development.

Monitoring Performance

KPIs provide business insights towards how a business is acting. Not everyone is an expert in KPIs no matter their experience, this challenge if not looked at properly will struggle with communicating their unique selling points and key performance indicators. A solution for this would be through a strategic Sales & CRM system.

Customer Service

Improving customer service is an ongoing challenge faced by all, made ever so harder due to the advance of technology and word of mouth. The current generation values have changed dramatically to the last. The likes of instant gratification, social media and other trends have effected the overall running of customer service.

Maintaining Reputation

Last but not least, maintaining customer reputation is in hand with customer service. it is becoming harder to maintain and monitor their business reputation.

Facing any of these challenges in your business get in contact and one of our software solutions will help manage these challenges

Channel Partnership. What is it and Why you should become a Partner?

In light of the new scheme Red Robot have on offer, Channel Partnership, we thought it would only be fitting to do a quick blog on the matter discussing its relevance and why companies are taking the lead and getting involved.

The growth of companies including and getting involved in partnership schemes are becoming increasingly higher. With more companies getting involved, the question is why are companies opting for it? What exactly do they get out of it?

What is a Channel Partner?

Firstly, what is it? A channel partner is defined as a company that partners with a manufacturer or producer i.e. wholesaler to market and sell the manufacturers products, services or technologies. It can be done through co-branding relationships or white label agreements. Many companies use it to help build lasting relationships and for extra publicity and marketing.

There tends to be three types of partnership levels involved.

Three types of Partnership Scheme:

  1. Introducer
  2. Advocate
  3. Reseller

These names may differ dependent on industry*

Introducer is typically where the partner makes a direct introduction between their own client and the vendor.

Advocate is where the partner directs client and others to the vendor without making a formal introduction.

Reseller is where the partner sells the vendors product on the vendors behalf.

Why become a Channel Partner?

Lastly, these relationship schemes provide an opportunity for vendors to promote certain products/services, as mentioned earlier. In response, the vendors will offer a range of either discounts, technical support, lead generation tools etc.

It also allows the partner to earn more revenue from an additional product stream.

The solutions could easily be ones that complement their own product offering and seen as an extra.

Alternatively, they could be completely left field but still something they know that they could sell or has demand from their clients. Additionally, it allows the stress and management of product delivery being taken out of the equation as it won’t necessarily by them delivering the solution.

In reality, there are many benefits of becoming a Channel partner:

  • Greater consistency and predictability of interactions
  • Greater profitability
  • Increased productivity and loyalty

Are you interested in our Channel Partnership scheme for either Time and Attendance System or Document Management Software, get in contact today or click Become a Channel Partner

B2B: How can IT Software benefit your Business?

IT Software

IT Software involves more than just a computer hardware that performs tasks, it helps business’ work more efficiently. The right Software can lead to exponential growth both internally and externally in a business, actively becoming a crucial business asset.

Software refers to computer programs that are designed to perform a function.


The main benefit is the ability to enable and provide users with the necessary information to effectively and efficiently complete tasks. If your software systems are holding the business back or simply just outdated it can place a strain on employees and clients. Therefore, upgrading your systems can help immensely, from increasing productivity to driving better value for your interest and investment.

The key attributes focus on scalability. Software provides business with this as it grows with your business needs to help manage ever growing demand. Software enables businesses and organisations to become more adaptable to the changing needs and demands of clients.

Closing the gap between productivity, software essentially boosts employee productivity, having been proven by many businesses and researchers, it increases motivation dependent on the type of software incorporated.

When discussing software, benefits have been thrown about loosely, some people say businesses do benefit from software, whilst others say no. Normally down to a matter of perception and perspective, but research concludes businesses DO indeed benefit from software.  If you ask any company, the more likely they have software in place some way or another.


Five signs you need new software.

  1. Existing software doesn’t meet your changing business needs.
  2. It is not integrated with other systems you currently use.
  3. It doesn’t meet the latest regulatory requirements.
  4. Your business is struggling with the volume of transactions and users.
  5. Your systems are primarily paper based and its time to update your systems.

Our systems and software help businesses with developing a long-term strategy covering both current and future tech needs. Email or view What we do.