Before calling it quits or call for software support, take a look at the guide to troubleshooting your software from the comfort of your home or office.
Free up RAM space
The more software a device is running, the more RAM it uses. If a software program/system refuses to load up or is slow, a good step to try and solve this is to close all the other applications that maybe running in the background to free up RAM space.
Restart the Software
The simplest troubleshooting tip is restarting the program. Problems often stem from conflict with other programs.
Restart the Computer
If above didn’t work, try restarting and closing down the computer or device that you are trying to ope the software on.
Uninstall the software, then Reinstall
Underlying problems to software failures include critical files have been either updated, deleted or removed.
Undo any recent hardware/software changes
Any updates and changes to these can cause problems. This could be because of conflicts with other software or changes to computer settings. Undo any changes and run the software again.
Scan for Malware & Viruses
Viruses and malware can hinder the efficiency of software and programs, effecting the speed, accessibility and so on. If the other tips haven’t worked, perform a computer scan of your computer with anti-virus/anti-malware tools.
More often than not, when you get a software from a vendor/software providers, they may fix the bugs and patches within the software by offering updates to address the problems. Often, you might not have the latest update.